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Social Intelligence

What is your Emotional Wake?

“Our work, our relationships, and, in fact, our very lives, succeed or fail, gradually, then suddenly, one conversation at a time.” Susan Scott, Fierce Conversations   It started innocently enough. I wanted to support our sons’ elementary school’s fundraiser so I bought and planted eight wood hyacinth bulbs. Last weekend (several years later), I spent …
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Why Can’t They Treat Us Like Human Beings?

Karl Albrecht, in his book, Social Intelligence, relates a story told to him by an anti-union labor consultant, Tom Puffer. Puffer once had an impromptu conversation with a man who identified himself as a union organizer. Puffer was struck by what the man said: “’You know, there’s one thing company executives could do that would …
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