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March 2009

Don’t Spread the Suffering

One of my favorite clients is Celes Glover. As an administrative assistant to a vice president, Celes is in a unique position, as she puts it, to “spread something.” She literally sits in the middle of the department. People come to her all day long, usually because they want her help. She has to stop …
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One Bad Apple

Got a bad apple on your team? Read on to find out what you can do about it.   In one of my first jobs out of college, I had a co-worker who was the classic drama queen. She complained—about management, about clients, about her co-workers. She was chronically late and often absent so that …
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