Karl Albrecht, in his book, Social Intelligence, relates a story told to him by an anti-union labor consultant, Tom Puffer. Puffer once had an impromptu conversation with a man who identified himself as a union organizer. Puffer was struck by what the man said: “’You know, there’s one thing company executives could do that would …
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Sometimes We All Have to Walk to Dot’s
Years ago, when our children were small, we would occasionally walk to a neighborhood restaurant called Dot’s for dinner. Dot’s is located about a mile from our house and the boys inevitably complained that it was too far to walk. To my husband’s and my environmentalism and love of the outdoors, driving one mile was …
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To Inspire, You Must Reach Our Hearts
How many workhops or talks or meetings have you attended where you quickly forget most of what was said? How often do people forget what you say? Several years ago I attended a workshop led by Meg Wheatley, and to this day I remember what she said. She talked about how the pioneers traveling to …
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